To arrange an appointment, please call our office at (905) 372-8667, or use our online booking service below. We will contact you with an appointment within 2 business days. We are pleased to welcome new patients to our practice.

Cancelling an Appointment

Your appointment time has been reserved specifically for you. If you are unable to honour your scheduled time, please call us within 24 hours to avoid unnecessary fees, and to allow us to offer your appointment time to patients on our waiting list.


Emergency problems such as pain, redness, infections, sudden vision loss, flashes, floaters etc. are given special consideration in our office.  We will make every attempt to see you on a timely basis. If we cannot see you in a timely manner, or it is the best course of action for your specific complaints , we may advise that you go to the Emergency room at the hospital, or to a walk-in-clinic. If you have an ocular emergency after office hours, please do not leave a voice or e-mail message at our office, go directly to the nearest Emergency Room or walk-in clinic.

Eyewear selection/pickups/adjustments

Eyewear selection/pickups/adjustments do not require an appointment and can be done at your convenience during office hours. Our staff will take the time to ensure that your glasses are comfortable and fitted properly

Lost or Broken Eyewear

If you have lost or broken your eyewear, special consideration will be given and every effort will be made to assist you. If your prescription has expired, we will endeavour to give you an appointment at your earliest convenience.

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